Aperture Facility Request™ is a web-based, self-service, work-process application for automating your facility request process including the request submission, approval, delegation and service delivery - keeping everyone informed along the way. It enables you to automate, analyze and ultimately establish best practices in facility service delivery for your organization.

Employees Can Submit Routine Facility Requests on Self-Service Web Forms

Application Capabilities:

• Streamline the facility request process
• Capture an audit trail of all steps in the process
• Record performance relative to SLAs
• Track history of all requests and details for analysis and charge back
• Capture required information every step of the process
• Provide specific visual plans for service providers
• Automatically send email notification to communicate status
• Monitor request activity over time
• Centralized, web-based interface for submitting requests
• Use standardized request forms to capture all the required information
• Prioritize requests based on urgency
• Communicate with internal or external service providers