Deploying and upgrading the infrastructure are two of the most challenging and time-consuming activities facing data center managers. In order to deliver changes and IT service effectively and efficiently, change management processes must be employed. Aperture VISTA increases the value of an enterprise change management solution by enabling the proper specifications, communication, visualization and implementation of all changes to the physical infrastructure of the data center. Organizations that integrate Aperture VISTA and an enterprise change management solution will improve quality and consistency and reduce the overall cost and risk associated with changes to the infrastructure.

Aperture VISTA and BMC Remedy Change Management
Aperture VISTA provides integration of its work processes with BMC Remedy Change Management, one of the leading change management solutions utilized by organizations today. Utilizing industry-standard protocol -- Web Services Description Language (WSDL) -- Aperture VISTA leverages the Remedy change ticket system to drive further best practices in managing the data center physical infrastructure.

Aperture VISTA provides pre-defined work processes to manage all the logistics related to changes made within the data center, including:

• IT Infrastructure Library (ITIL) "best practices" guidelines
• Data center moves, adds and changes
• Space, power and network infrastructure

In addition, more powerful reporting tools for managing the physical environment of the data center and unique visualization capabilities for all data center configuration items become easily accessible to the IT organization.

The integration of BMC Remedy Change Management with Aperture VISTA allows IT organizations to:

• Accept requests from Remedy
• Post status to Remedy
• Guarantee delivery to ensure both systems are synchronized
• Manage cancellations